Jun Cheol Lee ¹, Jung-Wan Hong ², Seok Kee Lee ³

Affiliations
1 Department of Knowledge Service and Consulting, Hansung University, Seoul, KR
2 Department of Industrial and Management Engineering, Hansung University, Seoul, KR
3 Division of Computer Engineering, Hansung University, Seoul, KR

Abstract

Objectives: This study is intended to suggest agility of organizational operation as dynamic capabilities and perform empirical research on the influence of agility of organizational operation and dynamic business model on the corporate performance. Methods/Statistical Analysis: This study reviews existing literature related to dynamic business model, agility of organizational operation and develop research model related to the influence of them on the corporate performance. Data were collected from 92 companies. For the exploratory factor analysis, SPSS 19.0 was used, and confirmative factor analysis and structural equation model analysis are performed by using Smart PLS 3.0. Findings: According to the result of research, agility of organizational operation influenced on the corporate performance through dynamic business model and critical capability for value creation, and agility of organizational operation turned out to represent indirect influence through dynamic business model and critical capability of value creation over direct influence on corporate performance. Improvements/Applications: In order for a company to practically growth, they are required to exert an effort not only for changes in business model but also for dynamic capability of the organization. In the academic perspective, it is expected to precede more precise and well-established research in dealing with the relationship among them.

Keywords

Agility of Organizational Operation, Dynamic Business Model, Dynamic Capabilities.

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Choong-Keun Han ¹, Jung-Wan Hong ², Yen-Yoo You ¹

Affiliations
1 Department of Knowledge Service & Consulting, Hansung University, KR
2 Department of Industrial and Management Engineering, Hansung University, KR

Abstract

Objectives: This research tries to discern psychological conflict elements related with biometric-based non face-to-face authentication system in financial transactions, and examine how these elements affect the intention to use the biometric system. Methods/Statistical Analysis: Research data were collected from the survey to users. To test goodness of fit of the research model and hypotheses, structural equation modeling was used. Findings: The analysis found out that perceived risk characteristics like privacy concern and routine seeking personality have significant effects on usage conflict, and, then, usage conflict has negative effect on the intention to use the biometric system. Improvements/Applications: This research implicates that financial institutions should be aware of antecedent variables affecting usage conflict and try to make efforts to reduce such negative perception on the biometric system.

Keywords

Biometrics, Information Privacy Risk, Negative Mass Media, Privacy Concern, Routine Seeking Personality, Usage Conflict.

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Jong-Hak Oh ¹, Kwanghyun Ro ², Jung-Wan Hong ³

Affiliations
1 Department of Knowledge Service and Consulting, Hansung University, Seoul, KR
2 Department of Applied IT Engineering, Hansung University, Seoul, KR
3 Department of Industrial and Management Engineering, Hansung University, Seoul, KR

Abstract

Objectives: Major countries have promoted Research and Development (R&D) policies on a governmental level with a global move to preoccupy the market that arises from this technological progress. Methods/Statistical Analysis: Concentrating on the base software computing technology, this study proposes a practical method of evaluating a nation’s technological level. It does so by testing whether a nation’s technological competitiveness using patent and paper statistics as measures of a nation’s R&D productivity and influence of scientific technology significantly affects the technological level of a nation that is measured based on the subjective answers of experts. Findings: In this study, an empirical analysis was performed to verify whether patent and paper technological competitiveness, patent technological competitiveness and paper technological competitiveness, respectively, of the base software computing technology present a significant effect on the Delphi Survey’s value. The results of the analysis are as follows. First, patent technological competitiveness has a significantly positive effect on Delphi Survey’s value. Second, paper technological competitiveness has significantly positive effect on Delphi Survey’s value. In conclusion, the study’s technological competitiveness value from patent and paper evaluation indicators has a significant effect on the technological level measured by experts. This indicates that the evaluation method for technological competitiveness using indicators from patents and papers as products of R&D to measure productivity and the influence of science and technology can be exploited for an objective measurement of the national technological level. Improvements/Applications: Therefore, through additional research with various industries applied, the practicality of the national technological level evaluation is expected to appear.

Keywords

Paper Competitiveness, Paper Indicator, Patent Indicator, Software Computing, Technological Level.

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Mun-Jeong Kang ¹, Sae-Hong Cho ², Jung-Wan Hong ³

Affiliations
1 Department of Knowledge Service and Consulting, Hansung University, Seoul, KR
2 Department of Computer Engineering, Hansung University, Seoul, KR
3 Department of Industrial and Management Engineering, Hansung University, Seoul, KR

Abstract

Background/Objectives: The local small giant support project for cultivating Korean hidden champions is formal rather than bringing practical effect. This study aims to help companies practically by suggesting customized growth strategies for local small giants. Methods/Statistical Analysis: A growth strategy system for local small giants was presented and the effectiveness of the growth strategy presented was verified. Also, an interview for satisfaction research was conducted with 5 consultants and 14 company managers, who specialize in planning growth strategies for local small giants, using standardized questionnaires. The questionnaire consists of questions about satisfaction, work concentration and strategy compliance. Findings: The growth strategy system maintains the growth strategy systems of the world-class 300 enterprises and reinforces the key technology securing strategies for developing future growth engines, from the perspective of BSC (Balanced Score Card). According to the survey on the effectiveness of these customized growth strategies for local small giants, 94.7% of the subjects were satisfied with the growth strategy system suggested. 55.6% of them replied that it could provide practical help and 38. % of them replied that it lightened the burden of paperwork. All the consultants answered that they got time to concentrate on the companies and it would provide practical help by enabling them to present in-depth data. Application/ Improvements: Further researches for empirical studies to examine whether the growth strategy is connected to practical business performance and meet national competitiveness, is required.

Keywords

Growth Strategies, Hidden Champion, Local Small but Strong Businesses, Small and Medium-sized Businesses, World Class 300.

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Jun Cheol Lee ¹, Jung-Wan Hong ², Seok Kee Lee ³

Affiliations
1 Department of Knowledge Service and Consulting, Hansung University, Seoul, KR
2 Department of Industrial and Management Engineering, Hansung University, Seoul, KR
3 Division of Computer Engineering, Hansung University, Seoul, KR

Abstract

Background/Objectives: As for the consulting for the SMEs, of which the scale is not very big and the business is not that complicated, it is effective to base it on the business model and to suggest the measures to diagnose and solve the problems regarding the overall business cycle. Methods/Statistical Analysis: This study analyzes the documents on the business model and examines the possibility of a consulting tool by reconstituting them as well as examining technology commercialization from SME’s perspective. Findings: By analyzing the researches on the existing business models, this study clearly constitutes the relationships between strategies, dynamic capabilities, business models and business processing and suggests the consulting framework based on the business model. This study also suggests a consulting framework for ICT SMEs' technology commercialization which applies the consulting framework based on business model to the technology commercialization. Application/Improvements: Although the suggested consulting framework could be applicable to ICT SMEs' technology commercialization, it is still at the conceptual level.

Keywords

Business Model, Consulting, Technology Commercialization.

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Mun-Jeong Kang ¹, Jin-Taek Jung ², Jung-Wan Hong ³

Affiliations
1 Department of Knowledge Service and Consulting, Hansung University, Seoul, Korea
2 Department of Public Administration, Hansung University, Seoul, Korea
3 Department of Industrial and Management Engineering, Hansung University, Seoul, Korea

Abstract

Background/Objectives: A variety of R&D policies for small businesses are being implemented, but R&D investment of small businesses is extremely weak. The aim of this study is to find the causes for this and to suggest effective policies. Methods/Statistical Analysis: To find the causes for weak R&D investment of small companies, a survey was conducted with 300 small companies, which had invested in R&D from 2012 to 2014. For this survey, structured questionnaires were distributed and there was an interview using telephone and fax from August 19th to September 22nd 2015. Also, a survey was conducted with 829 of 1,675 mid-sized companies that belong to the Association of High Potential Enterprises of Korea and 102 effective responses were analyzed. Findings: The rate of R&D success in the small companies that received government support was 59.2%, but it was mostly focused on performance or quality improvement. At every stage, the companies considered insufficiency of funds and complex administrative procedures as major failure factors. They preferred funding and prototype production support as the most required policies. On the contrary, the mid-sized companies showed a lot of demands for professional manpower, facilities and equipment purchase support. This demonstrates there is a need to offer opportunities for joint use of specialized test equipment’s. Application/Improvements: This study has big significance by studying the demands of the companies, but further research would need to observe if the policies suggested serve as continued growth engines.

Keywords

Mid-Sized Companies, Policies, R&D, Small and Medium-Sized Companies

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Wooso Jeon ¹, Yen-Yoo You ¹, Jung-Wan Hong ²

Affiliations
1 Department of Knowledge Service and Consulting, Hansung University, Korea
2 Department of Industrial and Management Engineering, Hansung University, Korea

Abstract

Background/Objective: Consulting is providing a meaningful contribution to strengthening small business competitiveness. In order to ensure that consulting obtains the results it intended, selecting a suitable consultant is very important. Method/ Statistical Analysis: From a sociological embeddeness and signal theory perspective, this study conducted an empirical analysis on what kind of standards that are applied when selecting consultants leads to a positive influence on satisfaction levels and results. 700 samples were gathered by conducting a random survey of Korean small business owners who had experienced consulting in 2014. In empirical analysis, it was analyzed using SPSS and AMOS 21. Findings: Results found that of the selection factors, embeddedness factors had a meaningful influence on consulting satisfaction levels, and that signal factors and consulting satisfaction levels had a meaningful influence on perceived performance results. Results also showed that of the selection factors, embeddedness factors did not have a meaningful influence on perceived performance results. In the studies on the strategic partner selection of consulting firm and the selection of information security consultant, the result that selection factors affect the satisfaction or performance is partially similar with this study. In the area of management consulting, the study on the selection factors of consultant is rare. In the previous studies on the similar selection factors had unclear or no theoretical background. This study has the meaning as a approach with the theoretical basis of embeddedness theory and signal theory about the consultant selection factors. Application/ Improvements: This study provides implications for the selection criteria to be applied when companies choose the consultant. Companies need to consider the signal factors more importantly, such as education, qualifications, experience.

Keywords

Consultant, Consulting, Performance, Selection, Satisfaction

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